On March 31, 2016, the Federal Communications Commission (FCC) adopted a comprehensive reform and modernization of the Lifeline Program. In the 2016 Lifeline Modernization Order, the Commission included broadband as a support service in the Lifeline program. Through these affordable services for qualifying low-income households, consumers can complete homework, access ebooks and online textbooks, explore career options, search for jobs, apply to 2- and 4-year colleges, bank and pay bills online, get news, and much more. To learn more or to apply, click here for some options for the state of Alabama.

Covid-19 Updates

  • Amidst the COVID-19 pandemic, some internet providers are extending offers for free home internet services:
    • Comcast (1-800-934-6489):
      • Xfinity WiFi Free For Everyone via hotspots
      • Discounting data limits
      • No disconnect or late fees
      • News, Information and Educational Content on X1 and Flex
    • Charter (1-844-488-8395):
      • Free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students, who do not already have a Spectrum broadband subscription, at any service level up to 100 MBPS. Install fees waived. 
      • Open Wi-Fi hotspots across their footprint for public use
      • For eligible low-income households without school-aged children, Charter continues to offer Spectrum Internet Assist, a low-cost broadband program delivering speeds of 30 Mbps.
    • AT&T (1-800-288-2020):
      • Free access to its public WiFi hot spots
      • Suspending terminations and late fees for nonpayment
      • Unlimited data for consumer home internet wireline customers and fixed wireless internet customers 
    • T-Mobile (1 (800) 937-8997):
      • Unlimited data to all current customers who have plans with data for the next 60 days
      • Additional data to mobile hotspots